Hanover Hotel - London

30-32 St Georges Drive - SW1V 4BN London

Double room from

£ 75 (Tax included)
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Average guest rating:

5.6

5.6 ( 255 Hotel Reviews )
  • Cleanliness of rooms
  • Quietness of rooms
  • Spaciousness of rooms
  • Quality of service provided
  • Hotel surroundings
  • 5.55.5
  • 6.06.0
  • 4.44.4
  • 5.35.3
  • 6.76.7
Catherine has stayed here and says:

 ‹‹ excellent value for stay in central london, nice quiet area and a short walk from main attractions. It was a great help to be able to leave baggage as we did...››

23 May 2005 read hotel reviews

HOTEL OVERVIEW

Hotel Hanover Hotel London - Venere.com exterior - entrance The Hanover hotel is a family run hotel, situated in the city centre of London, that offers comfortable accommodations and friendly service, to ensure that you are looked after during your stay.

The property offers budget accommodation in central London. It is conveniently situated close to Victoria Underground, Railway and Coach Stations.

London's top tourist attractions such as Buckingham Palace, Westminster Cathedral and Abbey, Big Ben and the Houses of Parliament are all within walking distance.

The Hanover hotel features a front desk open 24-hours, safety deposit boxes, an Internet point in the lounge area, and helpful staff that can assist with booking sightseeing tours.

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LOCATION

Hotel Hanover Hotel - City Area:Victoria Station

City Area:Victoria Station

Hotel Hanover Hotel - City Area:Victoria Station

Position of the zone in the city

Hotel Hanover Hotel - City Area:Victoria Station

General map

GUEST ROOMS

Hotel Hanover Hotel London - Venere.com double room All of the accommodations feature an en-suite bathroom with shower and toilet, hairdryer, and complimentary bathroom amenities.

Moreover, the rooms also have a range of amenities including free tea/coffee making facilities, satellite TV, secure electronic door locks, central heating, wake up calls, complimentary wireless Internet access, and direct dial telephone. Air conditioning is available in some rooms, subject to charges.

Baby cots, irons and trouser presses are available upon request. To help you with getting around London, you will also find a free city map in your room.

  • Colour TV
  • Cot available upon request
  • Direct dial phone
  • Free coffee and tea making facilities
  • Hairdryer in room
  • Heating
  • Iron and ironing board available on request
  • Non-smoking rooms
  • Radio
  • Telephone
  • Wireless Internet connection
  • Writing desk
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BREAKFAST

breakfast breakfast room A healthy, well balanced Continental Breakfast consisting of toast, cereals, tea, coffee, jam, butter, juice and more is served in the breakfast room from 7.30 a.m. to 9.30 a.m., Monday to Friday and between 7.30 a.m. and 10 a.m. on weekends.

HOTEL FACILITIES

  • Credit card accepted
  • Currency exchange
  • Entire property is non-smoking
  • Groups welcome
  • Historic building
  • Laundry room
  • Laundry service
  • Wireless Internet connection in the entire property
  • City guide
  • City maps
  • City tour
  • Concierge
  • Front desk - 24 hour
  • Front desk - fax service
  • Front desk - safety deposit box
  • Luggage room
  • Tourist information
  • Meeting room
  • Internet/Email services
  • Reading lounge
  • TV Lounge
  • TV Room
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HOTEL REVIEWS

1.41.4

Giacomo Merlino
Mature couple
Italy, Jun 2008

In my entire life, I have never been in such a dirty hotel. Itwas impossibile to use the bathroom because it was so dirty. The breakfast area was filthy and no-one cleaned up.In the breakfast room they also had the laudry room!! To get to my bedroom I had to go through a corridor where they kept all their cleaning equipment. There was fresh paint on the doors without any notice - so we all got covered in paint!!I would never ever go back to that hotel again. The photos on the web page had nothing to do with what we saw and what we got. The only good thing was that the hotel was central.

0.60.6

DR
Single traveller
United Kingdom, May 2008

My room was so small it resembled a dog kennel. No space whatso ever. No where to hang up any clothes so I had to keep them in my suitcase during my stay. Breakfast was adequae but service pathetic. No cups or culery available when they were needed. I would never stay again at this hotel. Worst experience ever.

2.72.7

AF
Single traveller
Germany, Apr 2008

The complimentary wireless Internet access, which was offered on the venere website is NOT for free. They want 5 GBP per day.

6.56.5

Marta Mateu Bigas
Single traveller
Spain, Apr 2008

I stayed at Airways Hotel, not at Hanover. This is not important beacause I´m sure they are similar. My room was double, not single, so I enjoyed my stay because I had more space. The bathrooms are clean but very small. The employees seemed relaxed (excesive?). The worst for me was the breakfast room, very small, old and not beautiful and really not quiet. The breakfast was good and complete.

3.13.1

Anna Chiara Alberti
3 friends
Italy, Apr 2008

The hotel very close to Metro and city centre: West Minster and Buckingam Palace 10 min. very nice walk. But rooms are uberably unclean, breakfast poor and the breakfast room not good smelling.

8.08.0

MP
Mature couple
Mexico, Mar 2007

Good place, clean and silence, the only problem is no lift for old people, but that's London

3.43.4

Bent Larsen
Not Specified
Denmark, Jan 2008

I got eaten by fleads

1.61.6

JChristopher Bell
Family with older children
USA, Jan 2008

The rooms we were assigned were below our standards: extremely dirty, spotty bedspreads, mildewy bath mats, etc.

5.25.2

MF
Young couple
Italy, Dec 2007

the hotel is situated near the centre of the city and I could visite London's attractions with facility but unfortunately the room was very very dirty above all the bathroom.

4.24.2

Kay Stewart
Mature couple
South Africa, Aug 2007

Beds need to be replaced very tatty and uncomfortable, bathrooms dirty. Bedding and towels were clean

2.02.0

Michel Martin
Family with young children
Canada, Jul 2007

La nourriture etait dégueulasse et la chambre aussi spatieuse qu'une boite d'allumette The food was really bad and the room was so small like a box of matches

2.12.1

Szilvia Mosonyi
Single traveller
United Kingdom, May 2007

It has been the worst experience so far in my life. The hotel's quality equals to a youth hostel in terrible condition. The dirt in the room was disgusting, I could not even take a shower. I felt betrayed due to the complete difference of the photos of the hotel on the internet and the reality. And it is not about the size. If you pay so little, it is expected to get a really small room (hole i would say). But for God sake, at least clean the room!

3.43.4

MG
Family with older children
Italy, Nov 2006

only value of this hotel is its location near victoria station and a low cost. anything else to forget: dirty and basic. too basic.

4.54.5

MM
Mature couple
Italy, Dec 2006

Very well located but no enough space. Breakfast not served durind our stay.

3.63.6

NP
Young couple
France, Nov 2006

the room was really noisy because the window was broken and just moved all the night. It was awful, we can't sleep and live at about 6 o'clock in the morning. The room is tiny and not very clean. The bed is not stable. The only positive point is the kindness of the receptionist. To end, this hotel is very expensive for the service it provides. A advice, avoid it.

2.32.3

Raza Zaidi
Young couple
Ireland, Aug 2006

Upon arrivel there was a bad smell (of damp) inside the building. Reception area & the main sitting areas were tiny & shabby looking. Room size was ok but again their was a funny smell inside the room. Window glasses were cracked & windows were difficult to open. Once opended they were difficult to shut or to keep them ajar (we were afraid that they may fall down). We could hear people living above us moving as floor boards were squeeking. Breakfast was a complete disaster. We had to queue. Tables & chairs were extremely uncomfy & there was little room between the tables. Staff serving needs a lot of training & so does the guys at reception. We didn't even bother going for breakfast after 1st day. Certianly not a 3 star accomodation. Call it 1-star or a B&B. Not a good value at all.

4.74.7

Christian Legendre
Family with older children
France, Aug 2006

Les prestations ne correspondent absolument pas avec ce que l'on est en droit d'attendre d'un 3 étoiles. Le rapport qualité/prix reste cependant attractif par rapport aux tarifs londoniens, ville excessivement chère. La situation, très proche de Victoria Station est excellente, à 2 pas de Buckingham et des bus.

4.94.9

FG
Not Specified
Italy, Jul 2006

Very little and uncomfortable bath; four floor without lift. Bad and boring breakfast.

2.52.5

SB
Single leisure traveller
United Kingdom, May 2006

It was a horrible stay, do not recomment this hotel at all.

4.14.1

Karin Andris
Not Specified
Switzerland, May 2006

Trop petite pour famille de 4 personnes. Prix est trop cher par rapport à la chambre.

6.86.8

HW
Single leisure traveller
USA, May 2006

Not so bad. A bit too small size.

9.29.2

EP
Group of friends
Italy, May 2006

Ottima struttura per fare un week end, situata in zona centrale e molto ben collegata.Le camere sono un po tristi e non bisogna di sicuro mettersi a fare un controllo dell'igiene ma si sopravvive per 2 o 3 notti. La colazione inglese o continentale è abbondante. Buono rapporto qualità/prezzo.

8.58.5

LL
Group of friends
United Kingdom, May 2006

Although we booked into Hanover Hotel we were actually accommodated in the Airways Hotel across the road. Still very good value for money!

7.97.9

GL
Heterosexual Couple
Italy, Apr 2006

hotel in ristrutturazione.camere pulite,personale disponibile, colazione ottima,situato a 5 minuti a piedi da victoria station.rapporto qualità/prezzo direi ottimo

6.16.1

ROBERTO NOVELLI
Not Specified
Italy, Apr 2006

lo stabile è in fase di ristrutturazione. durante il nostro soggiorno i lavori erano in pieno svolgimento ma non ci hanno arrecato alcun disturbo, anzi rientrando in albergo il secondo giorno abbiamo avuto la gradita sorpresa del cambio della moquette in camera (e meno male, perchè era davvero LERCIA, lisa e tagliata in più punti). il bagno era sufficientemente ampio, con un box doccia discreto. la pulizia: questo è il vero problema dell'albergo. appena arrivati, in camera abbiamo trovato polvere dappertutto, come se nessuno avesse mai spolverato da mesi (non scherzo). identica situazione nelle altre due camere occupate dalla nostra comitiva. con un pò di buona volontà ed un paio di asciugamani bagnati con i quali abbiamo provveduto ad una pulizia sommaria (insieme ad una massiccia dose serale di antistaminico per i nostri figli allergici) abbiamo evitato di rovinarci la vacanza. dobbiamo anche ringraziare il cambio della moquette che ha reso la camera più "vivibile" e confortevole. nella scelta delle camere, evitate accuratamente quelle del piano terra e del seminterrato. alla data della nostra permanenza (pasqua 2006) non erano state rinnovate ed erano in condizioni davvero inaccettabili. in conclusione, se ponessero maggiore cura alla pulizia delle stanze, una volta terminata la ristrutturazione (vista la velocità dei lavori, penso entro fine maggio - metà giugno 06) sarebbe un albergo da raccomandare per la posizione davvero ottima (a 5 minuti da victoria station, in un quartiere residenziale, molto silenzioso, signorile) e per il buon rapporto qualità/prezzo, considerando la media dei prezzi di londra.

2.52.5

Janice Lage
Couple with children
USA, Apr 2006

It was a "bait and switch". The room was small, the bathroom a converted closet (very small) where you could not shower without the shower curtain (which smelled really bad) touching you. A shower soaked the entire bathroom. Wall paper hung loose from the ceiling. It was our last day in Europe, we had spent the most for this particular room thinking that we would "finish in style". It turned out to be the worst of everywhere we had stayed. Stay away from Hanover!!

2.72.7

Guillermo Hagele
Heterosexual Couple
Spain, Apr 2006

It was an awful experience. The floor of the rooms were sloped and the doors of the furniture opened by itself. The room had just enough space for the bed and the bathroom was smaller than that of the airplains. We have to climb up to the third floor with our luggages by the narrow and very steep stairways, which had each step different of the others. Take care with the kind of breakfast they offer to you!!! If you take english breakfast they charge to your account about 4 extra pounds each time and each person. The breakfast included in the price is the continental one, and they don't tell you. We will never go back to this horrible site that names itself "hotel". We can't understand from were they stole the hotel's stars.

4.14.1

Fabio Amenta
Heterosexual Couple
Italy, Mar 2006

L'hotel mi ha deluso : era carente di pulizia;la camera (la n° 4 ) era minuscola altrettanto il bagno.Diciamo che,grazie al prezzo abbastanza basso e alla posizione davvero buona rispetto a Victoria Station,posso dire che tutto sommato...Comunque se dovessi essere costretto (con forza) a tornare nello stesso Hotel,pretenderei una camera nell'ala ristrutturata dell'hotel,un pò più confortevole e di sicuro non al piano -1 dove c'è la cucina per la colazione,che comporta la diffusione degli odori in tutto il piano!

7.17.1

Jill Mant
Heterosexual Couple
United Kingdom, Feb 2006

Condition of public areas poor as being redecorated. Value for money budget hotel in good location,room small but clean with all facilities required. Nice home cooked breakfast.

7.57.5

Riccardo Righetti
Not Specified
Italy, Feb 2006

The Hotel and the price were fine. The Hotel's positon is eccelent. Only 2 minutes walking from the Victoria coach station and 5 minutes from the tube. Absolutely suitable for a short stay

6.96.9

JC
Not Specified
Spain, Feb 2006

Bueno, en general y viendo los precios de otros hoteles de la zona, se puede decir que está bastante bien. Al llegar tuvimos que pagar los 4 dias que teniamos reservados para podernos quedar y luego nos dieron una habitacion un dia y despues nos cambiaron a otras los 3 dias restantes. En recepcion no saben nada de español, pero nada de nada, pero bueno, nos trataron bien en general. Otra cosa es que estan haciendo reformas y estaban pintando los pasillos y demas y fue algo incomodo. Los mejor sin lugar a dudas es la situacion del hotel, a 5 minutos andando de la estacion Victoria (metro, tren y autobuses a todos lados). Lo recomiendo si lo que buscais es patear Londres y luego ir al hotel a dormir. Un saludo y deciros que en este misma calle a varios hoteles similares

8.38.3

MARCO ALBERTO MALAGNINO
Heterosexual Couple
Italy, Feb 2006

Ideale per un soggiorno di qualche giorno, soprattutto apprezzabile la vicinanza a Victoria Station, che arrivando da Stansted è molto ben collegata. Enjoy London! ah, le cameriere della colazione, contrariamente al resto del personale dell'hotel erano stile militaresco, un po' scorbutiche... ma cio che conta per noi Italiani è che ci sia da magnà, e quell non mancava. Anche le stanze un po piccoline ma carucce, col bagno e tutto il resto.

6.66.6

Francesco Sportaro
Group
IT, Jan 2006

Why I payed when I arrived? Thank you. Francesco Sportaro

5.85.8

ML
Heterosexual Couple
Italy, Jan 2006

la location è buona peccato che ci siano dei lavori in corso e che di questo non siamo stati avvertiti. Appena arrivati ci hanno fatto saldare il conto per le tre notti in cui dovevamo rimanere e poi ci hanno detto di fare attenzione perchè c'erano dei piccoli lavori...saliti al primo piano la situazine era imbarazzante! Calcinacci ovunque, fili elettrici penzolanti e scale da lavoro buttate a terra insieme a stracci! La camera era però pulitissima e anche la posizione era buona.

8.38.3

Salvador Aroca Guerrero
Couple with children
Spain, Jan 2006

We have had a very good surprise with the beds (they were bigs , news, and very comfortable), and with the quietness of the room (we were sleeping in the middle of London, and we have ear no noise). The hotel is an ancient english reformed house, a pleasure!!!

7.57.5

ISRAEL GARCIA RUAIX
Heterosexual Couple
Spain, Jan 2006

Correct quality/price relationship in London. Close to Victoria Station.

2.02.0

ROSARIO RAMOS QUEVEDO
Group
Mexico, Jan 2006

pesimo servicio de hotel lo mas malo que puede haber no nos respetaron la reservacion y me quisieron dar en otro hotel en pesimas condiciiones..... no recoimiento este hotel todavia qu enos hacen pagar por adelantado las dos noches de las 3 habitaciones y se las pagamos y al ver que no habian respetado mi reservacion y que no tenian cuartos en el hotel me regresaron mi dinero pero todavia hicieorn un cargo en mi tarjeta cosa que no me parece justo

5.05.0

PP
Single leisure traveller
USA, Jan 2006

Other than that rudeness of one of Front Desk Staff, my stay at the Hanover was ok. SInce I arrive earlier than the usual check-in time, I was charge and 15 Pounds additional to cost. If I was not travelling all night from Paris to London , I would have taken my business elsewhere. I may or not may stay there again. Although the neighborhood has quite a few similar hotels in the Victoria Station area.

7.47.4

Daniel Alvarez Navarro
Heterosexual Couple
Spain, Dec 2005

Holaa, el hotel no es gran cosa en si, no es un hotel de lujo, pero si buscas algo barato(al menos para londres) y bien situado, el hanover es un buen hotel. En la misma calle hay como 20 o mas hoteles casi identicos visto desde fuera, pero cojimos este, y creo que lo hicimos bien.. Las habitaciones: son pequeñas, pero si solo tienes q ir a dormir estan muy bien, cama grande, retrete, ducha, tele.. La situacion: el hotel esta situado a 5-10 minutos andando de la estación de victoria. Y en general basante centrico para ir andando a muchos sitios. Los empleados: muy simpaticos, nos dejaron adaptadores para los enchufes, aunque no nos funcionaba ninguno :( mejor llevaros de casa, o comprar,jeje. El desayuno: si reservas desde venere puedes escojer entre desayuno ingles o continental. el continental diria que es cereales con leche, el ingles te preparan huevo frito, judias, bacon y una especie de salchicha.. En ambos tienes cafe, leche, o zumo de naranja, y tambien tostadas con mantequilla o mermelada. Metodos de pago: por si alguien tiene dudas.. aceptan tarjetas Visa Electron también Un saludo!

5.45.4

BS
Heterosexual Couple
Netherlands, Dec 2005

Day 1: Very bad room, much noice and mould. Day 2: Clean and proper room

7.87.8

MARIA LOSAPPIO
Heterosexual Couple
Italy, Oct 2005

Camere piccole, vecchiotte ma zona veramente comoda, bella e servita bene dai mezzi pubblici, vicinissima al Victoria Station. La colazione all'inglese è abbondante. Il costo molto contenuto per una città come Londra.

3.83.8

RD
Heterosexual Couple
Italy, Oct 2005

Non andateci, non è accogliente. L'albergo è mal curato, mancanza di manutenzione (cose rotte non riparate es. tavoletta wc, piastrelle pavimento, vetri finestre ecc.). Le camere che danno sulla strada sono motlo rumorose. Le camere sono piccolissime, anguste. Nella prima camera dove siamo statti non c'era l'armadio ma solo un bastone malconcio con quattro stampelle e bagno mal ridotto (camera 25), l'altra (camera 17) era più grande perchè tripla (ma noi in due) ma il bagno era tipo quelli della nave prefabbricato in plastica piccolo con tavola wc solo poggiata. Ci sono due scale, noi siamo stati in quella di destra. Colazione in una piccola sala non accogliente al seminterrato ma almeno full english (uovo in camicia, bacon, fagioli, salcicciotto, oltre a latte, caffè, succo arancia, burro, marmellate e tost). Buona posizione vicina al terminal bus di Victoria. Comudo in bus 11 che porta a Trafalgar passando davanti al bigben.

6.96.9

Mary Fox
Not Specified
USA, Oct 2005

An excellent choice when visiting central London. Clean, convenient, and good staff

3.93.9

Biagio Liguori
Couple with children
Italy, Oct 2005

la struttura era stata solo parzialmente ristrutturata, l'ala ove era posta la nostra camera no!; la pulizia della camera e del bagno lasciava molto a desiderare; la moquette era stracciata e molto sporca; le tende erano rotte; gli asciugamani erano sempre in numero inferiore al dovuto e quando erano dati erano mal lavati; la TV satellitare dava la possibilità solo di vedere 4 canali in lingua inglese; le prese elettriche, di tipo standard inglese, non disponevano di adattatori; la dislocazione sul territorio era il solo plus della struttura; in conclusione il rapporto qualità/prezzo era molto basso, anche se il costo di 90,00 sterline per camera/notte è modesto per una città come Londra.

4.54.5

Cristina Santos
Not Specified
Portugal, Sep 2005

i was very sorry to realise that the hotel facilities were very poor(damaged furniture and very narrow spaces and above allnon optimized)after i arrived to the room -Nr. 7 in the basement - a triple. EXTREMELY HOT almost unbarable for us and when we open the window we had a smell of gas that was very unpleasant, why? because all the sorts of gas were placed in the wall in front of our room so we had a great view and a lovely smell and we also had tv but it was broken...the hairdryer was so hot an slw that to burn my hair i would take a week and i only stayed 3 days. poor restaurant not good food but then again you are not suposed to eat well in London. very near victoria coach station not as near the undeground but good location only we believe that 3 stars is too much to define this hotel.

2.82.8

FL
Group of friends
France, Aug 2005

Nothing of to better catch buttons which had with the dirtiness of the rooms. It should be noted that the health facilities did not function correctly!!! A hotel which would pass very close to 1 star in France. In short, I do not recommend it!

6.26.2

LC
Family Group
United Kingdom, Jul 2005

Overall for this hotel is still can be considered next time.

2.02.0

Fabrizio Gallina
Not Specified
Italy, Jul 2005

very very bad hotel my room was underground, dirty and smallest the sheet was broken off and dirty. TO AVOID !!!! Camera piccolissima, sottoterra con lenzuola rotte e sporche. Asciugamani maleodoranti e pieni di macchie. Bagno di un metro quadro circa e pure rotto!!! Mai visto nulla di simile DA EVITARE ASSOLUTAMENTE!!

3.33.3

JC
Heterosexual Couple
USA, Jun 2005

Maybe this is typical for accommodations around London. Room was extremely small and was overrated by the website. Not even one chair in the room. Carpet needs replaced. Bed needs replaced. NO AC....and no fan even though temperature was over 90ºF. No lift. Left the hotel as early as possible each day and returned as late as possible. Hotel needs to be gutted and refurnished.

7.97.9

Victor Bolotnikov
Heterosexual Couple
Israel, May 2005

quality is adequate to price. clean rooms, friendly staff. english breakfast (enough, but not very tasty). it was tweens instead of ordered double.

2.62.6

Quintus Basson
Not Specified
South Africa, May 2005

Never again I will stay in this Hotel.Can not believe that there are still people that want to stay in this Hotel.Beds full of bed-bugs!!

5.75.7

Alain JOUBERT
Single leisure traveller
France, May 2005

Breakfast:POOR Welcoming in the breakfast room:VERY POOR

9.89.8

Catherine Baskeyfield
Group of friends
United Kingdom, May 2005

excellent value for stay in central london, nice quiet area and a short walk from main attractions. It was a great help to be able to leave baggage as we did not travel home til the evening.

6.56.5

PP
Single leisure traveller
Italy, Apr 2005

Good value stay -- my room was tiny as can be, but it had a bathroom. I didn't expect more for that price.

3.73.7

HH
Group
United Kingdom, Mar 2005

hot water didn't hot enough...... the room is small, didn't open heater during the night, however, the price is cheap......

9.39.3

SC
Heterosexual Couple
France, Mar 2005

We've had the chance to get a triple bedroom for the price of a double ! The only trouble was that the street is a bit noisy. Really nice breakfast and services and good location.

4.34.3

MT
Not Specified
Italy, Mar 2005

noise hotel

2.02.0

Wolfgang Titius
Heterosexual Couple
Germany, Mar 2005

very bad and dirty rooms

4.14.1

EV
Group of friends
Italy, Oct 2004

Come zona è buona ma la qualità dell'albergo è alquanto scadento

5.75.7

Matthias Uhl
Couple with children
Germany, Aug 2004

Nice little hotel for a short stay at London.

3.23.2

Alain WINIEWSKI
Couple with children
France, May 2004

We, frenchies, love spacious rooms and clean lavatories. In this hotel, none of this criterias was offered. A underground room with a view on a wall. Washroom and toilets were compacted in a plastic box loolike. The St George Street is a nice place, but this hotel needs to be renovated.

6.36.3

LT
Gay Couple
USA, Apr 2004

Good value for the money. There is no elevator - our room was on the second floor and was the only room with a balcony. If you get one of the rooms on the top floor you have to climb seven flights of stairs and the stairs are very narrow. The location is not adjacent to any attractions, good shopping or dining and the tube station is a 10 to 15 minute walk. Breakfast was uninspired.

2.22.2

Michaela Serban
Family Group
Denmark, May 2004

This hotel does not act in good practice will. The competence of the employees is very poor and therefore the hotel offers services of very poor quality, too. Family travelers should find other hotels to live when spending their vacation in London. For Jer danske rejsende kan jeg fortælle at dette hotel er ikke pengene værd. Dårlige toiletter, modbydelig morgenmad og personale med manglende kompetence og imødekommenhed. Valg heller et andet hotel.

9.49.4

MW
Couple with children
Austria, May 2004

All services announced were provided. The personel was friendly and helpfull. It is good correspondending between price and service. Everthing was ok.

3.23.2

Lorraine Patoulios
Single leisure traveller
Australia, Apr 2004

This Hotel is a multistory building without a lift, there is only a staircase. I have a disability and had asked for a room on the ground or first floor. I was given a room on the top floor, it was a great problem to relocate me to a lower floor and it involved extra expense for me. The breakfast room was serviced by staff who did not have a sufficient grasp of the english language to enable ordering my breakfast. I never got the breakfast I ordered on any of the days I was there. This would have to be one of the worst run hotels in the whole of western europe. Customer service is a concept lost to the Hanover Hotel.

6.06.0

MJ
Single leisure traveller
Ireland, Mar 2004

My elderly parents were forced to stay in a room that was 6 flights of stairs up, and the staff refused to change them. After 3 days there, I still wasn't sure how we were to go about ordering our breakfast. The service was very disorganised and the food wasn't great when it arrived. The location was fine and the rooms clean.

8.48.4

Lisa Aguirre
Family Group
USA, Mar 2004

We were two adults and two children. We found the quad room to be of adequate size, although the en-suite bathroom which was a retrofit, very small by American standards, but usable. This hotel and location was very convenient to tube and necessities and was a good base for sightseeing. Staff helped us book tours and breakfast was good.

8.58.5

Karin Johansson
Single leisure traveller
Sweden, Mar 2004

I was very pleasantly surprised with my stay at Hanover Hotel. Usually, when paying less than 40 pounds for a single room, you have to put up with poor quality. Not this time. The room was lovely - albeit a little noisy in the morning - and when coming to London next I shall hope to stay in the same hotel and the same room! Many thanks!

7.87.8

AS
Family Group
Finland, Feb 2004

Hotel is well situated nearby Victoria station and Coach station. Surroundings are nice and not noisy. We liked it there.

2.52.5

EB
Single leisure traveller
Netherlands, Feb 2004

Single Room Ensuite....? No heat... They placed an electrical heater for my troubles... Room was the size of two coat closets. Just enough for a bed. Televisions too small. No remotes for television. Kitchen staff sometimes rude. Breakfast too small a portion. A lot was broken in this hotel. Even the front door bell for late arrivals and party-goers... They could have fixed a lot. Ventilation grille was clogged with a lot of messy stuff. Walls were unsanitized and not clean. Carpeting is one big collection of hay fever bugs just waiting to get 'ya

9.49.4

Eckhard Klausmann
Couple with children
Germany, Feb 2004

Thank you very much! We will come once more again!

7.57.5

Thierry Trebaol
Couple with children
France, Feb 2004

Very spacious & quiet room for a family (number 10).The breakfast room is too small & don t be in late.After 930 you are not welcome! The hotel is well situated near Victoria station & it s a good quality/price.

4.54.5

JN
Not Specified
Canada, Feb 2004

The room had not been vacuumed since the last occupancy. The carpet needed to be shampooed [many stains]. No carpeting would have been better. My daughter pulled back her sheets and there were several black hairs on the laundered sheets. We went to a linen cupboard we had seen in the hall and re-made the bed. When a new sheet was unfolded there was another long black hair on it.

7.57.5

Marino Furbatto
Family Group
Italy, Feb 2004

Clean room and bathroom (the shower was excellent), room with poor walking space, good staff. All days same but good cooked breakfast. 10 minutes walk to Victoria station, 5 to the Coach station.

9.89.8

Marie Coonan
Heterosexual Couple
Ireland, Feb 2004

i thought this hotel very good the staff were very friendly. a lovely breakfast which is important to us irish people.i would definately stay there again.

2.82.8

TS
Family Group
USA, Jan 2004

Front desk not very hospitable. Reluctant to change our room from a "oil paint smell" room to slightly better room. One lamp in the room without a lamp shade. Shower was great.

7.57.5

SN
Single corporate traveller
United Kingdom, Jan 2004

It was well located with welcoming staff,the rooms were comfortable and spacious.the noise level from surrounding rooms was quite a bit though.

4.14.1

PM
Heterosexual Couple
Ireland, Dec 2003

I was expecting this hotel to be basic in corollation with the star rating and price but I still found it disappointing. The reception area looked well but as soon as you ventured up the stairs you were met by worn and stained carpets, damaged wall paper and rooms from which all noise on the stairs and from other rooms could be heard. The bed linen and bathroom was clean but the general presentation was poor. We booked a double room for two nights Friday and Saturday. When we arrived we were told that there were no double rooms available and so they would have to put us in a family room. We had to repack our bags on Saturday morning because they insisted on moving us to a double room for the second night. As we were only staying 2 nights this was a bit annoying. When we got back on Saturday night at 1am our bags had being moved but the room had not being made up for us so we had to wait while it was done. The bathroom in this new room was tiny and the shower resembled one you might see in a caravan. There was no hot water the next morning and when I complained I was told that it would take 5 mins to get to that part of the building. I waited 20 and then gave up. Finally, the breakfast room was not capable of coping with the demand. The first morning we had to queue to get a seat. the second morning we just didn't bother. We had had enough.

7.97.9

PS
Heterosexual Couple
France, Dec 2003

Hard to evaluate, because life is very expensive in London. So what could seem expensive to us is in reality cheap, considering price competition in London. Tried to do my best.

4.34.3

Uwe Neuhold
Couple with children
Austria, Dec 2003

The 2 main problems of the hotel: 1) personnel at the reception is not well-prepared (more service-education and customer-orientation is necessary; generally I did not have the impression that the reception staff is highly motivated or educated in running a hotel, neither they are really interested in satisfying their guests); due to the slowliness of a reception-member during our check-out (he did not find their data-file about us and seemed generally confused) we missed the train to the airport! 2) The noise level in our room was extremely high due to the very thin walls, I woke up frequently during the night whenever someone opened or closed a door or was talking! The most positive aspect of the hotel was the personnel and service of the breakfast-room, including the breakfast itself. Although it would be necessary to provide more space: the breakfast-room is much to small for the amount of guests.

2.82.8

YN
Group of friends
Malaysia, Nov 2003

The operator / owner is very rude to the point that " what you pay is what you get " kind of attitude. So, it I paid 55pounds, the room is not supposed to be 3 stars. I would said it is more like 2 stars if I am being kind.

3.83.8

Jacco Rieteco
Group of friends
Netherlands, Nov 2003

the rooms in the hotel are very bad. Dirty carpet, filthy floors and closets and the sheets were so old that you could tear them apart. The location was very good, but we were so disappointed about the hotel that the location did'nt matter anymore. They charged us 60 gbp for the room and it wasn't worth it.

3.53.5

TB
Heterosexual Couple
Switzerland, Nov 2003

1. When we arrived we had to wait for service! 2. We had to pay in advance - now we know why! 3. At the cover it had mold fungus! 4. The carpet was VERY dirty! 5. The service was unfriendly! 6. The photos do not agree with the reality! 7. It's NEVER 3 star standard! Result: We'll never come back and we continue to recommend this hotel NOT!!!

2.92.9

Helmut Wagner
Single corporate traveller
Austria, Nov 2003

The room picture and the describtion in the net do not correspond at all what you get in the hotel!

4.64.6

FS
Group of friends
Italy, Nov 2003

Full payment in advance is compulsorily requested on arrival; rooms very small, not dirty, but neglected: hair-dryer and TV remote control broken, ceiling of the bath room full of mould, wall paper unstuck. Breakfast room too small and continental breakfast enough poor. Personnel not professional: the receptionist asked me to substitute him for few minutes because he had to go to the toilet!!! After two minutes new guests arrived and they were astonished seeing nobody at the reception! This hotel is not too expensive,being located in the centre of London, but its quality is too low, even in relationship to the price.

3.83.8

GP
Group of friends
Italy, Nov 2003

The room reserved to me and my husband was positioned understairs and under the ground level! Only a small window towards the ceiling. Obviously I asked to change it and the receptionist shown me the only other room available: at the fourth floor without lift, very small, very summarily furnished and.....with a big hole (approx. 8x10 inch.) in the glass of the window!!! I asked to repair it while I was outside, but, coming back at 11 p.m. ... surprise! The hole was not yet repaired! I remedied by myself with a pillow! The day after, identic mise-en-scene: we went out in the morning, and in the evening the hole wasn't repaired. It was November: 12° in the room and same pillow to cover the hole! The third day we went away and the foreign receptionist simulated not to understand our complaints. No other to add.

7.97.9

Philippe Calvary
Couple with children
France, Nov 2003

The hotel is well situated, in te city of Westminster (ten minutes walk from Victoria station). We had a family room with three beds and a private bathroom. The room was not very large, but clean and quiet. The price was about 100 Euros for one night, with an english breakfest included.

3.23.2

Trine Lise Sv Strand
Group of friends
Norway, Nov 2003

I'll never com back. The photographs gave the wrong impression.

7.87.8

Loic BIZOT
Not Specified
France, Oct 2003

- No room available for the next night. - Easy to find when yo have a city map.

4.24.2

Iris Hatzenbichler
Single leisure traveller
Germany, Oct 2003

I got a room at the bottom of the hotel wich was just terrible. It was not dirty but everything looked as if it would have been used for 20 years at least. The bathromm was a kind of cabine and it made a lot of noise when using anthing with water. I moved out after the first night. I know it was cheap for london but the pioctures were really ok so I expected something else

7.27.2

Sandro Fioriti
Heterosexual Couple
Italy, Oct 2003

un posto per chi vuole spendere con un giusto rapporto qualità prezzo comodo per gli spostameti perchè vicino Victoria station le camere non sono pulitissime per via della moquette che trattiene parecchia polvere ma sono del tutto accettabili il bagno è un pò piccolo ma utile per le funzioni primarie il personale parla chiaramente only english buona a mio parere la prima colazione se vi piace quella di tipo imglese che vi consiglio mentre modesta quella continentale in poche parole se non siete di troppe pretese e vi serve un posto come appoggio ve lo consiglio se invece volete trascorrere il vostro tempo tra le comodità di un albergo bhè allora mirate un pochino più in alto salute gente.. Sandro e Gio

5.95.9

Brian Ovington
Single leisure traveller
United Kingdom, Oct 2003

You get what you pay for and considering its' location close to Victoria, The Hanover was good value. Some of the internal paintwork was "tired", a broken window on a landing was off putting and the noise from the road at the front of the hotel which my room overlooked did not help sleeping. The staff in the restaurant were pleasant and the breakfasts good.

3.93.9

AC
Group of friends
Italy, Oct 2003

Tutto sommato il rapporto qualità prezzo è accettabile, principalmente per quello che offre londra!!! Molto comoda è la posizione, soprattutto a chi arriva da stansted! Consiglio di portare con sè degli asciugamani quelli forniti lasciano molto a desiderare......per il resto è ok.

2.72.7

RU
Not Specified
Italy, Oct 2003

the hotel is not far from Victoria Station, but except for the station there's nothing else around it. Evening life completely absent The rooms are too little, and the towels changed every morning were alwayas dirty!! I really do not recommend this hotel

5.85.8

TW
Heterosexual Couple
Netherlands, Oct 2003

No confirmation from venere was at the hotel, but the staff arranged for another room in another hotel. Room was big enough, bathroom is to small. Breakfast and the service of the staff was good.

8.98.9

Kris Wentzel
Single leisure traveller
Canada, Oct 2003

My room was on the top floor which was a bit of a climb as there wasn't a lift. However, given I paid 39 quid, and the room included breakfast, I was not dissappointed. The hotel was clean and comfortable, and although small, my room served it's purpose. I would recommend this hotel to anyone seeking reasonable accomodations at reasonable prices.

8.18.1

AR
Single leisure traveller
Germany, Oct 2003

very nice stay, well located and excellent breakfast and friendly staff!

4.04.0

Ismail Feldkamp
Family Group
Germany, Sep 2003

Hello, the two days in London was beautiful. We visit London again. In my vocation I'm travelling lot of. For a 2 star Hotel is it to expensive. It's never a 3 star Hotel. Best regards

5.85.8

Adele Mackie
Heterosexual Couple
Germany, Sep 2003

The hotel was very welcoming by reception staff. It is in need of redecoration, but was clean and tidy. The catering staff were in need of a few lesson in customer service.

6.56.5

SM
Single leisure traveller
USA, Sep 2003

The room and hotel was clean and the staff was very hospitable. However, the room was extrememly small--fair given the price and location, yet very small. Shower had very little hot water pressure. I would recommend to someone traveling alone and looking for a clean place to sleep. Don't expect frills though

MAP

Hotel Hanover Hotel - district map district map

HOW TO REACH THE HOTEL

By car
Take M25-Junction, follow A2 to Central London, through to the A202. At Vauxhall Bridge turn left into Warwick Way, second left is St Georges Drive - the hotel is at No. 30.

On foot
From Victoria Station:
Take the Wilton Road exit (near platform 1), then turn right and walk straight down Wilton Road. Turn right on Warwick Way and at the second sets of traffic lights turn left on to Saint Georges Drive. The hotel is located at number 30 on your left.

From Pimlico underground station:
Walk down Lupus Street and turn right on to St George's Drive. The hotel is located at number 30 on your left. Alternatively, if you are coming from Vauxhall Bridge Road, turn onto Warwick Way and at the third sets of traffic lights turn left on to Saint Georges Drive.

By train
From Waterloo International station take the Bakerloo subway line to Embarkment, then switch to the Circle or the District line until Victoria station.

By airplane
From Heathrow airport take the Heathrow Express to Paddington station. Then take the Circle or the District subway lines until Victoria station.
From Gatwick airport take the Gatwick Express to Victoria station.
From Luton airport take the Thameslink to King's Cross St. Pancras station. From there take Victoria subway line until Victoria station.
From Stansted airport take the Stansted Express to Liverpool Street station. Then take Circle subway line until Victoria station.

TRANSPORT SERVICES

Free street parking is available near the hotel between 6.30 p.m. and 8.30 a.m., Monday to Friday, as well as on the weekends - from 6.30 p.m. Friday evening until 8.30 a.m. Monday morning. Alternatively guests can leave their car in the public Masterpark garage located nearby, subject to charges.


HOTEL POLICIES

METHODS OF PAYMENT
Venere.com does not debit your credit card for your reservations. You will be asked to insert your credit card details which will be sent to the property only as a guarantee of the reservation. The bill will then have to be settled directly at the hotel. In case your chosen hotel needs a deposit, this information will be included in the "Cancellation policy" section and the deposit will have to be settled directly with the pre-selected property. It is not possible to cancel your reservation if you selected and booked a room indicated as "PREPAID/NOT REFUNDABLE".

CHECK-IN & CHECK-OUT
Check-in:
the rooms are available at any time after 1.30 p.m. Early check-in can be arranged, subject to room availability.
Check-out: it is necessary to leave the rooms not later than 10.30 a.m. Late check-out can be arranged on request and is subject to a small additional charge.

INCLUDED/NOT INCLUDED IN THE PRICE
The use of safety deposit boxes is not included in the price and costs £1.00 per day.
Use of the wireless Internet access is free of charge.
The use of the Internet Point is not included. Price upon request.
Use of air conditioning is subject to additional charges.
Breakfast is included in the price.

CANCELLATION POLICY
Our cancellation policy is 48 hours prior to arrival. Check-In time is 1:30 P.M but you can come early & leave the luggage. Check Out time is 10:30 A.M. you can leave your luggage after check out.
You may cancel your reservation without penalty up until 2 days before your arrival date, by accessing the Your Reservations page. It is not possible to cancel your reservation if you selected and booked a room indicated as "PREPAID/NOT REFUNDABLE".