|
NH Luzern Hotel
| ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
7.6
Top
Based on
91
reviews
|
|
Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews
|
Victoria
Family with older children thornton heath, United Kingdom November 12, 2008 |
Everything was fine, no problems at all. |
7.5 | ||||||||||||
|
Noel
Solo traveller London, United Kingdom November 12, 2008 |
Friendly and helpful staff In many hotels in Luzern you can get free wi-fi and this is not available at the NH. It really should be these days if they are to compete successfully with others. There were no shelves or cupboards in the room I stayed in - just a wardrobe which is not very practical. |
7 | ||||||||||||
|
Alfonso
Young couple Las Rozas, Spain October 17, 2008 |
Cheated me with the room. Beware; breakfast is not included in the price |
4.5 | ||||||||||||
|
Barbara
Solo traveller Lausanne, Switzerland September 5, 2008 |
It was very clean and updated. The bathroom was very nice. It was quite hot with no way to just keep a window open for air. There was only a door to a balcony that could be opened and it was difficult to leave it open during the night. Also, I didn't like the fact that breakfast was not included in the price and that the min. amount you could pay for breakfast was CHF 20. |
7 | ||||||||||||
|
Anonymous
Group India September 2, 2008 |
Extremely poor attitude of staff esp. front-office staff |
2.5 | ||||||||||||
|
Mohamed
Family with young children JEDDAH, Saudi Arabia August 25, 2008 |
|
8.5 | ||||||||||||
|
Anonymous
Young couple Switzerland August 19, 2008 |
It's right downtown, in the thick of it, so you can't beat the convenience if you want to see central Luzern. Be forewarned there is really no difference between a "single" and "double" room. They are serious about charging for each body. We made the mistake of assuming otherwise, and ended up paying 250CHF for a very small room ... one quite a bit smaller than what you see the photos. Luzern is a tourist destination, and apparently they can get this much. |
6.3 | ||||||||||||
|
Anonymous
Family with young children United Kingdom August 2, 2008 |
|
6 | ||||||||||||
|
Anonymous
Mature couple Switzerland July 26, 2008 |
Newly renovated Breakfast not included in the price quote |
6.5 | ||||||||||||
|
Gheorghe
Young couple Romania, Romania July 22, 2008 |
|
8 | ||||||||||||
|
James
Solo traveller Blackpool, United Kingdom July 14, 2008 |
A pleasent base from which to explore Luzern with a comfotable, albeit rather small, room. Maybe the classification system for hotels is different in switzerland but this was not, in my experience, a four star hotel. There is no room service and no sport/gym faccilities. Breakfast service was also disorganised. |
7.5 | ||||||||||||
|
John
Mature couple Millis, United States of America July 9, 2008 |
Primarily Lucerne, the hotel was secondary to the stay. It's a family run hotel and not all family members are equally amicable. It was rated a 3 star but should more appropriately be a two star. The room was fine size-wise, but the bathroom was tiny, the towels threadbare. Over all it was clean. |
6 | ||||||||||||
|
Prashant
Family with young children New Delhi, India June 23, 2008 |
the hotel was bright and airy |
7 | ||||||||||||
|
Andrew
Solo traveller North Narrabeen NSW, Australia June 22, 2008 |
hotel staff were friendly and attentive, the sign on the hotel front door said " let us take care of you, you deserve it" and that is exactly what happened |
10 | ||||||||||||
|
Norman
Mature couple LLANISHEN, United Kingdom June 3, 2008 |
Well placed for shops/lake. Room was stuffy where was the aircon?breakfast expensiveso went down the road! |
7.5 | ||||||||||||
|
Zvi
Mature couple ramat-hasharon, Israel May 22, 2008 |
free internet,parking |
7 | ||||||||||||
|
Suliman
Family with young children RIYADH, Saudi Arabia May 22, 2008 |
comfortable , staff was very nice . no air condition . |
9 | ||||||||||||
|
Anonymous
Family with older children United Kingdom May 20, 2008 |
|
9.5 | ||||||||||||
|
Shekhar
Young couple london, United Kingdom May 14, 2008 |
the location was very central. Too small a room for the charges.It was too hot inside the rooms and there was no provision for air conditioning or fans.No room service was available and not even a kettle provided for a cup of coffee in the rooms.The worst thing was that I forgot my sunglasses in the hotel lounge next to the reception and it was not to be found just half and hour later. |
4.5 | ||||||||||||
|
Hak
Mature couple Incheon, Korea, South May 7, 2008 |
excellent food, kind hotel staff |
9 | ||||||||||||
|
Farid
Family with young children MIDC, Mumbai, India May 6, 2008 |
Your site says its a 4 star hotel. Its actually a 3 star hotel. |
3.5 | ||||||||||||
|
Anonymous
Family with young children Switzerland May 3, 2008 |
The staff was very friendly and helpful. The kitchen staff stayed open later so my kids could eat We had a very small room and there was no air conditioning which would be a problem in the summer. |
9.5 | ||||||||||||
|
Daniel
With friends Russellville, AR, United States of America April 28, 2008 |
Location was great, staff excellent |
9 | ||||||||||||
|
Ricardo
Young couple Vevey, Switzerland April 15, 2008 |
The walls on the hotel were very thin. We could hear everything in the other room. The room was also too small for the price paid. |
5.5 | ||||||||||||
|
Haseeb
Young couple york, United Kingdom March 29, 2008 |
good staff |
4 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
Customers viewing this hotel are often interested in these hotels as well:
Best Western Hotel Krone  The Best Western Hotel Krone is a beautiful "Old Town Hotel" with family atmosphere and comfortable rooms. If you are hungry let yourself be spoiled in the cozy restaurant. |
 < |